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Home Care Library

Fireplace (gas)

The Home Wizard app calculates your ideal home care program to avoid problems with your Fireplace (gas), but sometimes trouble can still occur. Here are answers to questions about fireplace (gas) pilot blowing out.

QUESTION FROM Shirley

I have a Majestic gas fireplace with an automatic pilot light that keeps blowing out after a period of time. We tried cleaning it for dust accumulation, but it still blew out. Help

ANSWER FROM HOME-WIZARD

Dear Shirley:

We are of the firm belief that when it comes to gas appliances, they should be inspected and adjusted by trained professionals.

Here's a link that will give you a list of authorized Majestic fireplace dealers in your area:

http://www.majesticproducts.com/content/wheretobuy/locator/index.cfm?locatortype=dealer

Hope this is helpful.
Home-Wizard.com

QUESTION FROM Judy

our propane ventless fireplace insert pilot light goes out after a few minutes of burning. we have to continually keep lighting the pilot

ANSWER FROM HOME-WIZARD

Dear Judy:

It could be that you are low on propane, or that dust or debris has built up on your sensor (which can be carefully cleaned off with a vacuum cleaner or gentle brushing), or have a bad thermocouple, etc.

However, we would STRONGLY suggest that when it comes to a gas fireplace, that it is best to have a local trained service technician thoroughly inspect your fireplace and correct any problems.

Hope this is helpful.
Home-Wizard.com

QUESTION FROM Steve cotterell

hi there i have a 8430 pbuc fire fitted it keeps going out after 30 seconds it lights fine and extracts the smoke perfectly, there is a lever with pics of white flame and green flame at each end which should i have it on, any ides why it would keep going out

ANSWER FROM HOME-WIZARD

Dear Steven:

I'm sorry but I'm not sure what you are referring to. Do you have a gas fireplace which is having problems keeping the pilot light lit?

If you can provide some additional information about your problem, I can try to help you.

Regards,
Home-Wizard.com

FOLLOW-UP FROM Steve cotterell

hi it steven again i can light my pilot light manually every time and it stays lit and ignites the whole fire for about 30 seconds then the whole thing cuts out but i can re light it straight after but then again every 30 seconds it goes out

ANSWER FROM HOME-WIZARD

Dear Steven:

Thanks for your additional information.

If you are able to light your gas fireplace, but it only stays on for less than a minute, then you might want to check to see if the thermocouple on your gas fireplace has gone bad.

I noticed from your email address that it looks like you are in England. In England a lot of gas fires have oxy-depletion thermocouples which are supposed to protect from carbon monoxide (CO), but actually detect the lack of air rather than presence of CO.

For safety reasons, I would advise that you have a qualified service technician come out who can physically inspect your particular gas fireplace.

Hope this is helpful.
Home-Wizard.com

Fireplace (gas)